Privacy Policy

Effective Date: June 2, 2026

Who We Are

SIMMY ("we," "us," or "our") operates simmysoap.com. We make persimmon soap that actually kills body odor. This policy explains how we collect, use, and protect your personal information when you shop with us.

Information We Collect

When you place an order or create an account, we collect:

• Identity data: your name and email address
• Shipping data: your delivery address
• Payment data: credit/debit card details — processed and stored securely by Stripe; we never see or store your full card number
• Usage data: pages visited, time on site, browser/device type, and referring URL — collected anonymously to improve our site

How We Use Your Information

We use your data only to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support responses
• Manage subscriptions (if you've signed up for a subscription plan)
• Improve our website and product experience
• Comply with legal obligations

Payment Processing

All payment transactions are handled by Stripe, Inc., a PCI-DSS-compliant payment processor. Your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

No Third-Party Ad Tracking

We do not use third-party advertising networks, and we do not allow ad trackers on our site. We do not sell, rent, or trade your personal information to any third party for marketing purposes. Ever.

Cookies

We use a small number of essential cookies to keep your shopping cart working and to remember your session. We do not use advertising or cross-site tracking cookies. By using our site, you consent to this minimal cookie use.

Data Sharing

We share your information only with:

• Stripe — for payment processing
• Shipping carriers — to deliver your order (name and address only)
• Service providers — who help operate our website under strict confidentiality agreements
• Legal authorities — if required by law or to protect our rights

We do not sell your personal data. Period.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing emails at any time using the unsubscribe link in any email we send
• Data portability — request a copy of your data in a common format

To exercise any of these rights, email us at hello@simmysoap.com. We'll respond within 30 days.

Data Retention

We retain your order and account data for as long as your account is active or as needed to fulfill legal and tax obligations. You may request deletion at any time.

Security

We use industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No system is 100% secure, but we take your privacy seriously and do our best to protect it.

Children's Privacy

Our site is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected data from a minor, please contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the effective date at the top and notify you by email if the changes are material. Continued use of our site after changes constitutes acceptance.

Contact Us

Questions about your privacy? We're real humans who actually read our email.

📧 hello@simmysoap.com
SIMMY
simmysoap.com